PRIVACY POLICY

This Privacy Policy (“PRIVACY POLICY”) applies to your use of the PrimeVita website located at (www.primevita.in) (“PRIMEVITA” or “WEBSITE”), and PrimeVita applications on mobile platforms . It does not apply to any third-party websites that may be linked to them, or any relationships you may have with them.

The terms "WE", “OUR” and "US" refer to PrimeVita and the terms "YOU", "YOUR" and “USER” refer to you, as a user of PrimeVita. The term "PERSONAL INFORMATION" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data tied to such information.

By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and consent that we will collect, use, process and share your Personal Information in the manner set out below. If you do not agree with these terms, please do not use PrimeVita.

Purpose

This policy ensures you understand how we collect, use, and store information on the website. The Company is NOT responsible for any information you share on third-party websites you may be directed to while using PrimeVita.

Information We Collect and How We Use It

• Direct User Information: Includes your name, email, billing/shipping address, phone, payment details, etc.
• Surveys: Voluntary surveys for improving our services (never asking for banking details).
• Third-Party Interactions: Information collected when you interact with third-party sites linked from PrimeVita.
• Cookies & Web Beacons: Used to improve browsing experience, track preferences, and recognize repeat visitors.
• IP Address & Device Profiles: Automatically tracked for analytics, demographics, and site optimization.

Use of Personal Information

Your information may be used for communication, marketing (email, SMS, phone), and service improvements. You may unsubscribe from promotional emails anytime via the unsubscribe link in the email.

Security

PrimeVita follows industry-standard security practices. However, due to inherent internet vulnerabilities, we cannot guarantee 100% security of transmitted data. Your account is password-protected, and access is restricted to authorized personnel only.

Policy Updates

This Privacy Policy is subject to changes without prior notice. Please check periodically for updates. Continued use of the Website means acceptance of any changes.

Applicable Law

Your use of this Website will be governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Delhi, India.

Complaints & Grievance Redressal

If you have any concerns regarding your personal information or this Privacy Policy, please contact our Grievance Officer:

Email: support@primevita.in